Help for Those Affected by Hurricane Irma


If you’re affected by Hurricane Irma and are …

In a life-threatening situation

  • Call 911 – due to the heavy volume of calls, be sure to stay on the line until your call can be answered.

In need of disaster assistance

  • Call the American Red Cross at 877-500-8645.
  • Looking for a shelter? Here is a directory of Red Cross shelters.
  • In Florida – list of pharmacies, list of shelters, call the Department of Health Hotline at 1-800-245-4444.
  • In Puerto Ricolist of pharmacies, emergency government page
  • In the US Virgin Islands – updates on airports and shelters, the VITEMA Facebook Page
  • If you need replacement insulin or medications, contact a local pharmacy. Note: Many insurance plans have “disaster overrides” that help you to replace your destroyed medicine for a co-pay. If you cannot reach local pharmacy, contact the Red Cross for emergency supplies.


  • The Red Cross is encouraging you to list yourself as “Safe and Well.
  • You can mark yourself safe on Facebook

Additional resources

Type 1 diabetes reminders for natural disasters 

  • Identify yourself as someone who has diabetes
  • Stay hydrated
  • Keep emergency supplies with you to treat hypoglycemia
  • Secure insulin – If you can get to a pharmacy, it’s the best way to access your medicines or get emergency supplies. A list of open pharmacies can be found here.

Resources from device and supply companies –

  • Lilly Answers Center – Call 1-800-545-5979 if you need assistance with insulin or other medicine that has been damaged or destroyed by the storm. For more information, visit here.
  • Medtronic Storm Hotline – Call 1-800-646-4633 ext 64545. For more information, visit here.
  • Omnipod users – Podders needing supplies can contact customer care team at 800-591-3455.  We have been notified that local representatives in affected areas will have additional supplies.



If you want to help …

Donate funds –

  • Donate to the American Red Cross. You can also give a quick $10 donation now by texting “REDCROSS” to 90-999.
  • Donate to Direct Relief is a humanitarian aid organization in all 50 states of the US and 70 countries.
  • Donate to Save the Children, an organization dedicated to help children and families most in need.
  • Donate to Insulin for Life – an organization committed to collecting unused supplies in the USA and distributing them around the world to those who need them most. (You can make a financial donation as well as donating supplies.)


Donate insulin + test strips – Insulin For Life USA aids those living with diabetes by supplying life-saving insulin and other supplies. In order to continue to provide emergency supplies, Insulin for Life is specifically requesting the following:

  • Insulin (unopened, not expired)
  • Test strips (of any variety)

Send supplies to:

5745 SW 75th Street, #116
Gainesville, Florida 32608
(352) 327-8649


Donate your home –

  • Airbnb is waiving service fees for those affected by the disaster and checking in between Sept. 6 – Sept. 28 and provides a listing of homes that are offered to displaced persons for free.