Description of Users and Acceptance of Terms
Children’s Online Privacy Protection Act (“COPPA”)
Although our Snail Mail is directed towards children under the age of 13, we are a 501(c) (3) non-profit organization and are exempt from compliance with COPPA. Nevertheless, we do care deeply about privacy of children under the age of 13 and choose to protect the privacy of children under the age of 13 within the spirit of COPPA. For more information about COPPA and your child’s rights to online privacy, visit the Children’s Privacy section of the FTC’s website.
- Changing or Deleting Personal Information About Children Under 13
At any time, parents or guardians can refuse to permit us to collect further personal information from their children under 13 and can request that any personal information that we have collected be deleted from our records. Parents or guardians can contact us to access, change, or delete the personal information that we have collected from their children by sending an e-mail to email@example.com. Please include the children’s name and the parent’s e-mail address in the e-mail so that we can better assist you with your inquiry or request.
Before responding to any request to review personal information collected from children under 13, we may require that the requester follow reasonable procedures to help verify his or her identity as the child’s parent or guardian. We may deny any request that fails to follow these procedures. Please note that if you choose to have your child’s personal information deleted, or refuse to permit further collection or use of your child’s personal information, your child may not be able to participate in our Snail Mail.
Information We Collect/Receive
In the course of operating the Sites and/or providing the Services, we collect and/or receive the following information:
If you are under the age of 13 and you sign up to participate in our Snail Mail, you will be asked to provide the Required Information.
When you register as a Member, you will also be asked to provide us with background health information that relates to your past, present, or future physical or mental health or condition, including but not limited to, the type of diabetes you have and information about your treatment (collectively, “Health Information”).
If you would like to use the insulin affordability tool that we make available through our Sites (“Insulin Tool”), you will be asked to provide your zipcode, income, the drugs you currently take, the type of insurance you currently have, number of people in your household, and whether anyone in your household is under 19 years old (collectively, “Insulin Tool Information”). All Insulin Tool Information is submitted to the browser side of the Site and we do not collect and store any Insulin Tool Information. We will use your Insulin Tool Information to create a custom action plan for you that will provide you with access to affordable solutions for your insulin requirements (“Custom Action Plan”). You will be able to receive your Custom Action Plan via email by providing your email address. If you provide your email address, we may send you a follow-up email about your Custom Action Plan.
Like most web Sites, we use automatic data collection technology when you visit the Sites to record information that identifies your computer, to track your use of the Sites and the Services, and to collect certain basic information about you and your surfing habits. This information includes information about your operating system, your IP addresses, browser type and language, referring and exit pages and URLs, keywords, date and time, amount of time spent on particular pages, what sections of a website you visit and similar information concerning your use of the Sites and the Services (the “Usage Information”).
We may collect this Usage Information by using cookies and pixel tags (also called web beacons or clear gifs). Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of website users. You can reject cookies by following the directions provided in your Internet provider’s “help” file. If you reject cookies, you may still visit the Sites and use the Services, but may not be able to use some areas of the Sites and the Services.
For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics.
Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Sites and the Services.
Information Collected by or Through Third-Party Companies
How We Use Your Information
We will use your Registration Information, Health Information and Usage Information for the following purposes:
- To respond to your inquiries and contact you about changes to the Sites and the Services;
- For any other purposes disclosed at the time the information is collected or to which you consent; and
We may use your Health Information and Personal Information for creating internal reports and to help us develop specific content for the Sites. Your diabetes type will be displayed on your Member profile.
We will analyze the Insulin Tool Information in aggregate form to track the volume of action plans generated. This aggregate information does not identify you personally.
We, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples include mailing information, maintaining databases, hosting services, and processing payments. When we employ another company to perform a function of this nature, we provide them with the information that they need to perform their specific function, which may include your information. We require such third parties to maintain the confidentiality of such information and use such information only as necessary to provide us with designated services.
If we or all or substantially all of our assets are acquired, we expect that the information that we have collected, including personal information, would be transferred along with our other business assets.
We may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when we have reason to believe that someone is or may be causing injury to or interference with our rights or property, other users of the Sites and the Services, or anyone else that could be harmed by such activities.
How We Protect Your Information
We take commercially reasonable steps to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
Control of Your Information
You may update the information you have provided to us by e-mailing us at firstname.lastname@example.org.
If you wish to stop receiving e-mails from us, please send us a message via email@example.com. You may also choose to unsubscribe from our emails by following the instructions in the bottom of the email.
Important Notice to Non-U.S. Residents
The Sites, the Services, and its servers are operated in the United States. If you are a European Union citizen, we may transfer your personal information from the European Union (EU) to the United States (US). We will use User Consent to Transfer of Personal Data to the United States to obtain your consent.
California Privacy Rights
Beyond Type 1
400 Concar Dr
San Mateo, CA 94402
In addition, Beyond Type 1 does not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.
How to Contact Us
Beyond Type 1
400 Concar Dr
San Mateo, CA 94402