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Privacy Policy

Last updated: January 29, 2025

We at Beyond Type 1 (“Beyond Type 1,” “we,” “us,” or “our”) created this Privacy Policy (“Privacy Policy”) because we know that you care about how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of Beyond Type 1 in connection with the websites owned or controlled by Beyond Type 1 including but limited to, https://beyondtype1.org and https://community.beyondtype1.org/ (collectively, the “Sites” and each, a “Site”), our mobile app which is accessible through tablets, smart phones and other devices (the “App”), our online services (the “Services”), which are made available to you through our Sites and App, and when you interact with us in any other way.

Description of Users and Acceptance of Terms

This Privacy Policy applies to visitors to the Sites or the App, who view only publicly-available content (“Visitors”), and individuals who have registered to use our Services as members (“Members”).

By visiting our Sites, Visitors are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use.

By accessing and/or using the App and/or the Services, each Member is agreeing to the terms of this Privacy Policy and the accompanying Terms of Use.

Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.

I. Information We Collect/Receive

In the course of operating the Sites, the App and/or providing the Services, we collect and/or receive the following types of information. You authorize us to collect and/or receive such information.

1. Contact Information.

When you contact us via email or in any other manner, or when you call us, you will be asked to provide your certain information, such as your name, email address, and information regarding your inquiry or request (collectively, the “Contact Information”). The Contact Information is used to provide the requested service or information and to contact you for purposes of direct marketing of our current and future products and services.

2. Health Information.

When you register as a Member, you will also be asked to provide us with background health information that relates to your past, present, or future physical or mental health or condition, including but not limited to, the type of diabetes you have and information about your treatment (collectively, “Health Information”).

3. Insulin Tool Information.

If you would like to use the insulin affordability tool that we make available through our Sites (“Insulin Tool”), you will be asked to provide your zipcode, income, the drugs you currently take, the type of insurance you currently have, number of people in your household, and whether anyone in your household is under 19 years old (collectively, “Insulin Tool Information”). We will use your Insulin Tool Information to create a custom action plan for you that will provide you with access to affordable solutions for your insulin requirements (“Custom Action Plan”). You will be able to receive your Custom Action Plan via email by providing your email address. If you provide your email address, we may send you a follow-up email about your Custom Action Plan.

4. Billing Information.

If you wish to make a donation, you will be required to provide certain additional information which may include a credit card number, expiration date, billing address, billing zip code, activation code, bank information, and similar information (“Billing Information”). Such Billing Information will be collected and processed by our Third Party Payment Processor pursuant to the terms and conditions of their privacy policies and terms of use. We do not directly obtain or process any Billing Information.

5. Account Information.

If you would like to use the App, you will need to download the App from the Apple, Android or any other app store through which the App is made available to you. In order to access and use the App, you will have to create an account by providing your email address and phone number (the “Account Information”). We use the Account Information to process the creation of your account, including to verify your identity, and to manage your account.

6. Profile Information.

Members may voluntarily provide additional information to create a profile associated with their account. Such information may include but shall not be limited to, name, date of birth, and any other information you choose to share to complete your profile (collectively, the “Profile Information”). Your diabetes type will be displayed on your profile.

7. User Generated Content.

You may post and/or upload User Generated Content through the App. We use User Generated Content (other than any personal information contained therein) in accordance with our Terms of Use. Any personal information contained in the User Generated Content will be used in accordance with this Privacy Policy.

8. Information obtained automatically from your online activity.

When you access or use the Sites, the App, and/or the Services, we use browser cookies, pixels, web server logs, web beacons, and similar technologies (collectively, “Tracking Technologies”) to automatically collect or receive certain standard technical information and other data (such as traffic data, usage data (including but not limited to, profiles viewed, matches made, features used, frequency and duration of App usage, and interactions with content on the Sites, the App or the Services), location data, device information (including but not limited to, type of device, mobile device platform, operating system, browser type, screen resolution, IP address and other technical information), logs and other communications data) sent to us by your computer, mobile device, tablet, or any other device over time on our Sites, App, or Services, and your online activity across third party websites, apps, and devices. We may also evaluate your computer, mobile phone, or other access device to identify any malicious software or activity that may affect the availability of our Sites, App or Services.

When you access or use the Sites, App, or Services, analytics networks and providers, and other third parties may use Tracking Technologies to collect information about your online activities over time and across different websites, apps, online services, digital properties and devices.

The data we or third parties collect automatically may include personal information and/or statistical data that may not identify you personally; however, we or third parties may maintain, combine, or associate it with personal information collected in other ways or received from third parties. We and/or third parties use this information to (i) enhance the performance and functionality of our Sites, App and/or Services; (ii) personalize your experience with the Sites, App and/or Services, understand how you use our Sites, App and/or Services, maintain a persistent session, and improve and further develop our Sites, App and/or Services; and (iii) provide custom experiences, across other sites, apps, online services, digital properties and devices, and for analytics purposes.

The Tracking Technologies used on the Sites, App and/or Services include the following, among others:

Cookies: Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. In addition to collecting information, we use cookies to help us authenticate users, provide content of interest to you, analyze which features you use most frequently, and measure and optimize advertising and promotional effectiveness. To do this, we may use both session cookies, which expire once you close your web browser, and persistent cookies, which stay on your computer until you delete them. For information regarding your choices regarding Cookies, please see Section IV of this Privacy Policy.

Local Storage Technologies: We may use local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser in connection with specific applications.

Web Beacons: We use Web beacons, also known as pixel tags or clear GIFs, to demonstrate that a webpage or email address was accessed or opened, or that certain content was viewed or clicked.

Third Party Sites: When access to the Sites, App or Services is made available to you through third-party sites, such as social media, please be aware that these other sites maintain their own policies regarding Tracking Technologies and the collection and use of information. You are responsible for reviewing those policies.

9. Information obtained from third-party analytics services.

We use third-party analytics services (such as Google Analytics) to evaluate your access and use of the Sites, the App and/or the Services, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to device and internet usage. These third party analytics services use cookies and other Tracking Technologies to help analyze and provide us the data. By accessing or using the Sites, the App and/or the Services, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. The information used by such analytics services is generally at the aggregate level. Google and other services may associate such data with visitation information collected from the Sites, the App and/or the Services. We may add to or change these third-party analytics services from time to time. For more information on our analytics services, including how to opt out from certain data collection, please visit the sites below. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Sites, the App and/or the Services. If you have any questions, or to request a current list of our third-party analytics services, please contact us as set forth in Section XIII (“How to Contact Us”).

For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics

10. Information Collected by or Through Third-Party Advertising Companies.

We may share information about you with third parties that we have selected and approved for ad distribution and ad optimization (defined as the tailoring, targeting (i.e., behavioral, contextual, and retargeting), analyzing, managing, reporting, and optimizing of ads). These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect your information for such purposes. Pixel tags enable us and these third-party advertising companies to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site. In addition, we may receive information from advertisers and/or their service providers such as advertising identifiers, IP addresses, and post-conversion data. You may choose to opt-out of this type of tracking and sharing of information at any time by selecting the specific partners you wish to exclude from this website http://www.aboutads.info/choices. You can also limit this type of tracking through the Do Not Track functionality in your web browser and a “Limit Ad Tracking” setting on iOS devices or a setting to “Opt out of Interest-Based Ads” on Android.

Information Collected Through the Sites that is Not Covered by this Privacy Policy

You may voluntarily post and share information including, but not limited to comments, and experiences through blogs, forums and other similar features available from time to time through the Sites, the App and the Services. None of the information you provide through the use of these features is protected by this Privacy Policy including any personal information. THIS PRIVACY POLICY DOES NOT APPLY TO ANY INFORMATION (INCLUDING PERSONAL INFORMATION) THAT YOU PROVIDE USING ANY SUCH FEATURES. ALL SUCH INFORMATION IS PUBLIC INFORMATION AND MAY BE VIEWED, COLLECTED, USED, MODIFIED AND/OR DISCLOSED FOR ANY PURPOSE BY BT1, ITS AFFILIATES AND SUBSIDIARIES, ANY USER OF THE SITES, THE APP, THE SERVICES AND THE PUBLIC.

II. How We Use and Share Your Information

We may use and share your personal information as set forth below:

We will take reasonable measures (e.g., by contract) to require that any party receiving any of your personal information from us, including for purposes of providing the Sites, the App, and/or the Services, undertakes to: (i) retain and use such information only for the purposes set out in this Privacy Policy; (ii) not disclose your personal information except with your consent, as permitted by applicable law, or as permitted by this Privacy Policy; and (iii) generally protect the privacy of your personal information.

III. How We Protect Your Information

We take commercially reasonable steps to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

Your Choices

Update Information: If the personal information we have for you changes, you may correct, update, or delete it by contacting us as set forth in Section XII of this Privacy Policy. You may correct, update, or delete some of their personal information directly in your account on the Sites, App or the Services. We will use commercially reasonable efforts to process all such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our databases. Additionally, we will retain and use your information (or copies thereof) as necessary to comply with our legal and/or regulatory obligations, resolve disputes, and enforce our agreements.

Marketing Communications: You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any of our marketing emails. Please note that you cannot opt out of receiving transactional e-mails.

Cookie Management: Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies or other Tracking Technologies, the App may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.

You will need to apply these opt-out settings on each device from which you wish to opt-out. We cannot offer any assurances as to whether the companies we work with participate in the opt-out programs described above.

IV. External Sites

The Sites, the App and the Services may also contain hyperlinks to other third-party websites or apps (“External Websites”). We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or External Websites to which we provide hyperlinks. As such, we are not responsible for the content or the privacy policies of those External Websites. You should check the applicable third-party privacy policy and terms of use when visiting any External Websites.

V. Important Notice to Non-U.S. Residents

The Sites, the App, the Services and its servers are operated in the United States. If you are located outside of the United States, please be aware that your information, including your personal information, may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your country of origin. If you are located outside the United States and choose to use the Sites, the App, and/or the Services, you consent to any transfer and processing of your personal information in accordance with this Privacy Policy, and you do so at your own risk.

VI. Children’s Information

Our Sites, App and Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under the age of 18 through the Sites, App and Services. If you are under 18, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information through the App without their permission. If you have reason to believe that a child under the age of 18 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.

VII. Do Not Track

As discussed above, third parties such as analytics providers may collect information about your online activities over time and across different websites when you access or use the Sites, the App or the Services. Currently, various browsers offer a “Do Not Track” option, but there is no standard for commercial websites. At this time, we do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.

VIII. California Privacy Rights

Under California Civil Code Section 1798.83, California residents who have an established business relationship with Beyond Type 1 may choose to opt out of our sharing your personal information with third parties for direct marketing purposes. If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your personal information to third parties for the direct marketing purposes, please send an e-mail to [email protected] with “Privacy Policy” in the subject line or write to us at:

Beyond Type 1
400 Concar Dr
San Mateo, CA 94402

IX. Notice to Nevada Residents

We do not sell your personal information as defined under Nevada law. Nonetheless, if you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties. You can exercise this right by contacting us at [email protected] with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.

X. Changes to This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time with or without notice to you and will post any changes on the Sites, the App and/or the Services as soon as they go into effect. By visiting the Sites, accessing and/or using the App and/or the Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of your information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

XI. How to Contact Us

If you have questions about this Privacy Policy, please e-mail us at [email protected], “PRIVACY POLICY” in the subject line, or mail us at the following address:

Beyond Type 1
400 Concar Dr
San Mateo, CA 94402